Frequently Asked Questions
Everything you need to know about shopping with dot.cards
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All dot.cards products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality experience.
Do you offer bulk or corporate discounts?
Yes, we provide tiered pricing for bulk orders and corporate gifting. Please reach out to our sales department via the contact page for a custom quote.